Terms and Conditions

Please read the following carefully before agreeing to apply to TEFL Heaven.  By using TEFL Heaven’s services, you agree to the statements set out below and agree to be bound by, and to comply with, the terms of this Agreement.

You authorize TEFL Heaven to collect personal information, such as name, username, email address, address, work history, academic history and other non-financial personal information to determine your eligibility to teach English abroad (the “Activity”). You authorize TEFL Heaven to use this information to present you to any potential Contracting Organization to attempt to obtain employment for you. You accept and authorize TEFL Heaven to use the personal information collected from you to offer customized web features, an email newsletter, and, from time to time, special placement offers by email.

Your personal information shall be used solely for the purposes described above.  Resumes, CV’s, cover letters, or pictures sent to TEFL Heaven shall be kept private and shall only be used to present you to any potential Contracting Organization.  Use of the TEFL Heaven website is anonymous and is not tracked or monitored except at the aggregate level.

Any feedback data, such as questions, comments, suggestions, testimonials or the like (collectively “Feedback”), shall be deemed to be non-confidential. TEFL Heaven shall have no obligation of any kind with respect to such Feedback and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works from and distribute the Feedback to others without limitation. Further, TEFL Heaven shall be free to use any ideas, concepts, know-how or techniques contained in such Feedback for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products incorporating such Feedback.

When you receive an offer to participate in the Activity and you accept that offer, you are responsible and liable for obtaining a passport, immigration visa(s) and other personal documentation appropriate for participating in the Activity, as well as arranging or coordinating transportation and accommodations to your satisfaction, and paying all costs and expenses related to your participation in the Activity, unless otherwise stated.

While TEFL Heaven shall endeavour to provide a reasonable amount of support and assistance to you if you are employed as a result of TEFL Heaven’s placement and recruiting services, any Teaching Contract shall be solely between you and the Contracting Organization. TEFL Heaven is not responsible or liable for breach of a Teaching Contract by either party, nor for any situation, including school closure or bankruptcy of the Contracting Organization, that results in a Teaching Contract not being fulfilled. If you are terminated for any reason by a Contracting Organization, it is not TEFL Heaven’s responsibility to rectify the situation or to find you alternative or interim employment.

TEFL Heaven is not and shall not be responsible or liable for your transportation, accommodations or other services or products to be provided by the Contracting Organization or any other third party in connection with the Activity, and TEFL Heaven is not and shall not be liable for any other acts or omissions of such third parties.

You fully assume all risks to person and property in connection with your participation in the Activity, including, but not limited to, travel delays, property damage and loss, bodily injury, sickness, disease and death. You are in sufficient physical and mental health to participate in the Activity, and do not have any physical or mental conditions which could affect your ability to participate in the Activity. You have or shall have medical insurance coverage appropriate for your participation in the Activity. TEFL Heaven shall not provide any insurance for you in connection with your participation in the Activity.

Once the deposit is paid, TEFL Heaven Ltd has no obligation to refund your booking deposit, only within 10 working days according to UK distance selling regulations.  Any war, famine, natural disaster, protest, political instability or any other issue in the country in question which may or may not change your decision to take your teaching placement, will not constitute a refund according to TEFL Heaven’s policies.  Any sickness on your part meaning you are unable to take up your teaching placement, will be at the sole discretion of TEFL Heaven as to whether you receive a refund or are able to defer to another date of placement.  Usually a doctor’s note will need to be provided and even so, TEFL Heaven can still reject the request for a refund.

TEFL Heaven Ltd has the right to cancel enrolment of any student who is disruptive or does not attend classes for unexplained reasons. All trainees are liable to the disciplinary regulations throughout the course. The course manager’s decision is final.

The fee of the program is based on your satisfactory completion of all course assessments, including practical teaching elements, and theory over the span of the TEFL course. If for any reason you do not complete these satisfactorily within the specified period allocated, due to sickness or otherwise, it is your responsibility to finish all homework set in order for successful completion of the TEFL training.
Trainees agree to maintain a professional attitude.  In attending our courses, trainees consent to allow their end-of-course feedback, electronic images, videos and story to be used in future promotional material on TEFL Heaven and associated websites.  TEFL Heaven reserves the right to change or alter the syllabus/ curriculum/ of the TEFL program as deemed necessary at any time and also change/ alter the schedule/ timetable.  TEFL Heaven reserves the right to change the locations, curriculum, teachers/ instructors at any time but will provide as much notice as possible.